Power and electricity
Guidance for complaints against electricity distribution providers and escalation through the appropriate regulator or state route.
Start a petitionIssues this sector may cover
- Estimated billing or disputed bill
- Metering complaint
- Unresolved supply or connection complaint
Information to gather
- Account or meter number
- Bills, receipts and meter photographs where relevant
- Distribution-company complaint ticket and response
Popular complaint guides
How to complain about estimated electricity billing
Collect the account, billing history, meter status and provider complaint reference before escalation.
How to complain about an electricity meter problem
Explain the application or fault, payments, inspection history and all complaint tickets issued by the provider.
Official starting source
Confirm the current channel and requirements directly with the responsible institution.
NERC complaint submission ↗PetitionDesk route information reviewed 2026-08-11.