Pensions and retirement benefits
Guidance for pension-administrator, retirement-benefit and pension-transition complaints.
Start a petitionIssues this sector may cover
- Delayed retirement or death benefit
- RSA balance or contribution complaint
- Unresolved PFA or PTAD complaint
Information to gather
- RSA PIN, service and retirement details where relevant
- Benefit, contribution or employment records
- PFA or pension-agency complaint reference
Popular complaint guides
How to complain about a delayed pension benefit
Set out the employment, retirement or beneficiary facts and preserve the pension administrator's complaint reference.
How to complain about an RSA contribution or balance problem
Identify the affected contribution periods, employer, PFA and statements or records showing the discrepancy.
Official starting source
Confirm the current channel and requirements directly with the responsible institution.
National Pension Commission ↗PetitionDesk route information reviewed 2026-08-11.