Health and public health insurance
Guidance for healthcare-provider, professional, medicine and public health-insurance complaints.
Start a petitionIssues this sector may cover
- Hospital or provider complaint
- HMO or health-insurance difficulty
- Professional misconduct or regulated-product concern
Information to gather
- Treatment, enrolment or authorisation details
- Receipts, reports and relevant correspondence
- Provider or HMO complaint reference
Popular complaint guides
How to complain about an HMO authorisation delay
Identify the enrollee, provider, requested care, dates and response from the HMO before considering escalation.
How to prepare a hospital service complaint
Describe the care and administrative facts carefully, protect patient information and distinguish service failure from professional misconduct.
Official starting source
Confirm the current channel and requirements directly with the responsible institution.
NHIA official website ↗PetitionDesk route information reviewed 2026-08-11.